Orders are processed within 2-5 business days. Once shipped you should receive your order within 3-7 business days, unless Expedited Shipping is selected at checkout. Delivery times can vary based on your shipping destination. We offer delivery Monday-Friday via our shipping service UPS (Domestic). At this time we do not offer International Shipping. We DO NOT offer delivery on Saturdays. Orders placed Friday-Sunday will ship out the following business days, excluding holidays. Express orders including 2nd Day and Overnight placed Monday-Friday after 10AM Eastern Time will be processed the following business day. Express orders placed Saturday-Sunday will be processed Monday.

If you would like to change the contents in an order, please contact our customer service team at support@ariapierce.com. Depending on when the order is placed, we may or may not be able to change or cancel orders.

If you would like to cancel an order, please contact our customer service team at support@ariapierce.com. Depending on when the order is placed, we may or may not be able to change or cancel orders.

Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax will be calculated on the total merchandise value, and displayed in checkout.

We offer exchanges on our website. To learn more about exchanges and returns, see the Shipping & Returns section of our FAQ below.

For preorders, we collect 100% of payment upon checkout.

We do not take phone orders at this time. Please email support@ariapierce.com with any questions.

After placing an order, you will receive an order confirmation with your order number. When your order ships out, you will receive an additional email with a tracking number. Please check your spam folder for these emails, as they are frequently delivered to the spam or promotion folder of your inbox.

We offer returns and exchanges within 30 days of purchase for a full refund. Original shipping charges are non-refundable.

Box and ship returns incur a $10 return fee.

Exchanges are always free, but you can only exchange once per order.

Please use the Aria Pierce shipping label to ensure you are refunded promptly.

Once you complete the return process (see below), you will receive your prepaid shipping label via email.

To ensure you receive your full refund, your items must meet the below requirements.

If you have placed more than one order, it is important that you ship the items connected with the original order back together. You may not combine the items placed in separate orders.

Merchandise must not be worn, washed, or altered. We will not issue refunds on items that are not in new condition.

Merchandise must have all tags attached and be in original packaging.

Once your return is received and inspected, we will send you an email to notify that we have received your returned item.

Please allow 10-14 days from the time of your return is delivered to receive your refund depending on financial institutions.

Order must be placed within the last 30 days.

If you are returning multiple orders they must be shipped back separately with each order's corresponding return label. Multiple orders must not be packed and shipped together.

Merchandise must not be worn, washed, or altered.

Merchandise must have all tags attached and be in original packaging.

Please double check that your label and items being returned are from Aria Pierce and not another brand. In case this occurs, we are not liable for covering return fees for non-Aria Pierce products and we are entitled to reject your refund.

We offer standard box and ship returns. These items can be repackaged and sent back with the prepaid label generated at the time of the return request. Box and ship returns incur a $10 fee.

If an order is placed on Saturday or Sunday, it will begin to process the following Monday. Orders placed after 1pm EST will begin to process the next business day.

Standard orders will be delivered in 5-8 business days.

Expedited orders placed before 12PM EST will ship same day for next business day or two business days delivery.

Orders shipping to Alaska, Hawaii, or Puerto Rico are only available for standard shipping and arrive within the time frame listed.

We are unable to ship orders to PO Box address(es) and military APO FPO address(es).

Shipping charges are non-refundable.

Order ship from Great Falls, VA

Unfortunately we cannot amend orders once they are placed. We may be able to cancel your existing order and ask you to place a new order.

Once orders have been placed the address cannot be updated. This is in order to protect your details and subsequently your privacy.

Wash your batik caftans and/or dresses with like colors, using cold/tap water.

Your unique and colorful batik caftans and/or dresses come from Indonesia.

In order to reserve the item for you, we charge your payment method when you place the order. We will ship according to the shipping dates noted on the item.